In short, we suffered mechanical issue coming over the pass and could not make it to our destination. We required a location for 4 days in a town that is very BUSY this time of year. These folks are incredible and unbelievably generous. They found us a location at a sister property at the last minute. Honestly, not sure what we would have done without them. I’ve learned its important to know where you stay, but more important to know the folks behind the scene. 5 star all the way.